Advising the clients of the company on the issues of working with the site;
Help clients solve problems when working with the site by phone, email and other means of communication;
Inclusion of the results of problem solving in CRM, elimination of the problem, if necessary, to other levels;
Solution of technical problems of users of the back-office (internal units, mainly sales departments);
Chat with site users (Livetex);
Bug tracking and bug reporting in jira;
Technical support of users of outsourcing projects of the company;
Maintaining the Knowledge Base.
Базовые знания языка: Сербский
Читаю проф. литературу: Английский
Владею свободно: Русский
Ready to learn new methods of working from scratch.
Sociable and responsible person.
In my free time I study new programming languages, I participate in university projects on SailfishOS
At the moment I am a member of the development team of the ready-made application for SailfishOS, which should be uploaded to the official application store of Jolla Harbor